Service: Managed Services
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Software Development Managed Services
A fintech company developing a digital platform used by business clients in several European countries. The product was being developed at a fast pace and required continuous delivery of new features, maintenance of existing components, and support for a growing number of integrations with external systems.
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IT Service Desk & End User Support
A European organization in the professional services sector, employing several thousand people across multiple locations. The work environment included Microsoft 365 systems, end-user devices, business applications, and remote work solutions.
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Data & BI Managed Services
An international organization in the retail sector, operating in several European markets. The company used an extensive data environment including a data warehouse, ETL processes, cloud platforms, and Business Intelligence tools. A growing number of data sources and reports placed increasing pressure on internal teams.
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Application Management Services
An international company in the financial sector, using several key business applications developed by different technology teams. The key problem was a growing number of applications requiring ongoing maintenance.
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Cloud & Infrastructure Managed Services
As the business scaled, the IT infrastructure became increasingly complex. Building a full internal security team would have required significant time and investment.
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Cybersecurity Managed Services
The rapid growth of digital services increased the company’s infrastructure attack surface and the number of systems requiring ongoing oversight. Building a full internal security team would have required significant time and investment.