Transfer a part or the entirely of your project to be performed by our IT team

Managed Services are a cooperation model, in which a specialized company undertakes a part of its Client’s activities, a selected project or process, and ensures its comprehensive service – team retention, product development, data safety, technical support, technological know-how. Meanwhile, the Client is focused on its main business activities.

What you gain using our Managed Services

Reporting and analysis

We prepare regular reports on the system efficiency, availability, issues and actions taken as part of the maintenance of the systems entrusted to us.

Proactive management

The responsibility for constantly monitoring, managing and maintaining the areas we are entrusted with is transferred to us. We actively respond to any issues before they start to affect any company operations.

Data and infrastructure safety

The safety of our Clients’ data and systems is crucial to us. We implement appropriate security solutions and procedures which monitor the environment entrusted to us and prevent any unwanted incidents.

Flexibility and scalability

The Managed Services model allows for the scope of the services to be adjusted to the current needs and flexibly scaled if the requirements increase or decrease. We ensure comprehensive support tailored to the unique needs and expectations, based on the predefined SLA/KPI performance indicators.

Competencies and experience

We offer a selection of specialists with expert knowledge necessary to perform the task we are entrusted with. The team is managed by our technical leader, who was accepted by the Client. We take care of the integration of our team with the Client’s organization, which ensures a smooth cooperation aligned with the company’s vision and strategy.