Scale your delivery by delegating partial or full project implementation to our expert IT teams

Managed Services are a cooperation model, in which a specialized company undertakes a part of its Client’s activities, a selected project or process, and ensures its comprehensive service – team retention, product development, data safety, technical support, technological know-how. Meanwhile, the Client is focused on its main business activities.

What you gain by using our Managed Services

Reporting and analysis

We prepare regular reports on system performance, availability, issues, and actions taken as part of the maintenance of the entrusted systems. The customer gains full transparency regarding the status of the infrastructure and applications and can make informed decisions about the further development and optimization of the systems.

Flexibility and scalability

The Managed Services model allows for the scope of the services to be adjusted to the current needs and flexibly scaled if the requirements increase or decrease. We ensure comprehensive support tailored to the unique needs and expectations, based on the predefined SLA/KPI performance indicators.

Proactive management

We take full responsibility for the continuous monitoring, management, and maintenance of the areas entrusted to us, ensuring their stable and secure operation. Thanks to constant supervision and clearly defined operating procedures, we actively identify and eliminate potential problems before they can affect the continuity of the company’s operations or the quality of services provided.

Competencies and experience

We offer a selection of specialists with expert knowledge necessary to perform the task we are entrusted with. The team is managed by our technical leader, who was accepted by the Client. We take care of the integration of our team with the Client’s organization, which ensures a smooth cooperation aligned with the company’s vision and strategy.

Data and infrastructure safety

The safety of our Clients’ data and systems is crucial to us. We implement appropriate security solutions and procedures which monitor the environment entrusted to us and prevent any unwanted incidents.

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How do we deliver value to our Clients

Fast access to key talent.

We efficiently respond to the needs of our Clients. Our operating model ensures quick access to talents in as little as 48 hours, eliminating any possible project downtimes and ensuring business continuity.

Expertise and Best Practices.

We have a large base of Candidates, which allows us to propose the best specialists with appropriate technical and soft skills, who bring the newest technologies and best practices to the projects.

Cost Control and Flexibility.

We provide a convenient monthly payment structure based on transparent rates and clear settlement rules, as well as a short termination notice period of only one month. Thanks to this, our Clients may use our support in a flexible manner and have full control over their operating and employment costs.